What happens if I'm not home when my cleaner shows up and I forgot to leave a key?

Created by Sam Helpa, Modified on Sat, 6 Jul, 2024 at 6:39 AM by Sam Helpa

If we dispatch a cleaner and they’re unable to access your home, we’ll do our best to get a hold of you to find a solution. However, there is a “lockout penalty” of 2 hours of your quoted rate that will be charged if we cannot get a hold of you and gain access to your home

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